Certification in Supplier Diversity Practice Exam

What does a communication plan include?

1. Only written documents

2. Framework for all interactions with the designated audience

3. Employee feedback mechanisms

4. Annual performance reviews

The correct answer is: Framework for all interactions with the designated audience

A communication plan is a strategic approach that outlines how information will be shared with specific audiences. It encompasses a comprehensive framework for all interactions with the designated audience, detailing the goals of communication, the key messages to convey, the channels to be used, and the timing of communication. This ensures that all stakeholders are aligned and can effectively receive and engage with the information being shared. By including various forms of engagement and dialogue, the communication plan aims to foster understanding and promote active participation from the audience. The other options are limited in scope. Focusing solely on written documents excludes oral communication and other forms of interaction that are essential for effective engagement. While employee feedback mechanisms are important, they represent only one aspect of communication, rather than the broader strategic framework needed to guide all interactions. Similarly, annual performance reviews are specific events with a particular focus and don't encompass the ongoing communication and engagement strategies required for a comprehensive communication plan.