Certification in Supplier Diversity Practice Exam

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What is one effect of groupthink on team decision-making?

  1. Enhancement of critical analysis

  2. Encouragement of diverse opinions

  3. Resulting in poor team decisions

  4. Promotion of open discussions

The correct answer is: Resulting in poor team decisions

Groupthink is a psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in irrational or dysfunctional decision-making outcomes. This phenomenon often leads teams to prioritize consensus over critical analysis, which can stifle individual creativity and suppress dissenting viewpoints. When groupthink is present, team members may feel pressured to conform to the group's prevailing opinions, discouraging them from openly sharing their insights or concerns. As a result, decisions made under the influence of groupthink tend to lack thorough examination and critical scrutiny, leading to poor-quality outcomes. The drive for cohesion can overshadow the need for diversity in thought, ultimately resulting in decisions that may overlook key risks or considerations. In this context, the outcome of poor team decisions directly stems from the suppression of critical analysis and the lack of diverse opinions, highlighting how groupthink compromises the effectiveness of team decision-making.