Certification in Supplier Diversity Practice Exam

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What is the primary focus during the norming phase of group development?

  1. Leadership challenges

  2. Defining roles and responsibilities

  3. Creating a comfortable working environment

  4. Establishing how the group will operate

The correct answer is: Establishing how the group will operate

During the norming phase of group development, the primary focus is on establishing how the group will operate. This phase follows the storming phase, where conflicts and challenges among group members may have arisen as they worked to assert their individual roles and perspectives. In the norming phase, team members start to collaborate more effectively, building cohesion and trust. Establishing how the group will operate involves agreeing on norms, communication styles, and expectations for teamwork. Members collaboratively define their processes and work together to create a clear structure that governs interactions and decision-making. This foundational work is crucial for fostering a supportive group environment, where everyone understands their roles within the group's framework and can contribute positively. While aspects such as defining roles and responsibilities or creating a comfortable working environment may also take place during this phase, the overarching goal is to develop a clear and cohesive set of operational guidelines that will aid the group in moving forward effectively. This focus on group dynamics sets the stage for future productivity and success.