Certification in Supplier Diversity Practice Exam

Which feedback technique provides a comprehensive perspective from different organizational levels regarding supplier performance?

1. Surveys

2. Feedback audits

3. 360-degree surveys

4. Presentations

The correct answer is: 360-degree surveys

The selected answer, 360-degree surveys, is particularly effective in providing a comprehensive perspective on supplier performance because this technique solicits feedback from a wide range of participants across different levels within the organization. Unlike other feedback mechanisms, 360-degree surveys incorporate insights from peers, managers, subordinates, and sometimes even external stakeholders. This holistic approach ensures that various viewpoints and experiences are captured, leading to a multifaceted understanding of how a supplier is performing in relation to the organization’s needs and expectations. By utilizing multiple perspectives, 360-degree surveys facilitate a more complete assessment, allowing for a better-rounded evaluation of supplier performance. This is crucial for effective supplier diversity initiatives, as it promotes transparency and encourages accountability throughout the supply chain. The inclusion of diverse feedback sources can also highlight strengths and areas for improvement that may not be apparent from a single viewpoint, ultimately contributing to strategic decision-making and supplier development.