Certification in Supplier Diversity Practice Exam

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Which of the following is considered a disadvantage of a matrix organization?

  1. High employee loyalty

  2. Requires excellent communication skills

  3. Clarity in task assignments

  4. Reduction in staff numbers

The correct answer is: Requires excellent communication skills

A matrix organization is characterized by a structure that merges functional and project-based teams, requiring better coordination and communication across various departments. High employee loyalty, clarity in task assignments, and reduction in staff numbers do not inherently reflect disadvantages of this organizational structure. The necessity for excellent communication skills stands out as a significant challenge within matrix organizations. Employees often report to multiple managers or work on various projects simultaneously, leading to potential confusion and ambiguity. Effective communication becomes crucial in navigating these complexities and ensuring that all team members are aligned and aware of their responsibilities and expectations. Thus, the demand for strong communication skills can be viewed as a disadvantage, highlighting the unique challenges of collaboration in a matrix structure.